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Five Areas To Troubleshoot If Your Heater Is Not Working

The weather across Hampton Roads is transitioning from mild fall temperatures to icy winter. Soon you will rely on your heating system to keep you and your family comfortable and warm. Now is the time to test your heating system and ensure it is in tip-top shape come colder temperatures.

Unfortunately, many homeowners across the area will turn their heating system on and find that it is not functioning. If you run into issues with your heating unit test these areas first. After troubleshooting, if you are still experiencing issues, it is time to call in the expert team of technicians at Smith & Keene.

MONITOR THERMOSTAT

Whether you have a SMART, programmable, or standard thermostat, it requires attention as you transition from hot weather to cold. Ensure that your thermostat is set to either the “heat” or “automatic” setting (instead of “cool”). Raise the temperature setting to a high degree to initiate the heat unit. After waiting for several minutes with your thermostat set on the “heat” setting at a high temperature then your heating unit should begin working. If it does not, move on to the next troubleshooting steps.

CHECK POWER SOURCE

Double-check that the power switch on your unit is in the “on” position. Whether you have an electric heating system or gas, there is a power switch that must be in the “on” position in order to work properly. Ensure that the power-source (either electric or gas) is being properly delivered to your heating unit. If you have an electric unit, check the circuit breaker to ensure that electricity is being sent to your heating unit. If you have a gas unit, check that there is a pilot light. Additionally, check that your gas heating unit has ample fuel delivered to the unit. Evaluate your gas control valve and be sure that it is also in the “on” position.

CLEAN FILTERS

One of the most common issues with a heating system not functioning is dirty air filters. If your air filters are extremely dirty, then the airflow can be blocked. Check for clean air filters, vents, and registers. Make sure there are no rugs or furniture blocking vents or registers as well.

CHECK CONDENSATION PAN

Check your system’s condensation pan. If it is full then drain the reservoir pan. Next, check the condensation drainage line for potential blockages. Many systems have an automatic shut-off if the condensation pan is full. By clearing the condensation line and emptying the reservoir pan, a system re-set should re-establish your heating system.

RESET OVERLOADED MOTOR

If the motor of your heating unit has overheated (often due to dirt and debris), your entire system will shut down. Try turning off the system and give it a half hour of rest so that it can cool. After that time, try turning the heater on a second time. If the motor does not begin working, you can try the process a second time. If the third time is not the charm then you should contact a professional for a proper diagnosis.

For furnace systems, inspect the blower compartment for potential issues with the blower motor, control board, and run capacitor. There should be a flashing green light in the blower compartment’s inspection window indicating that everything is running smoothly. If the light is either red or not flashing at all, then further inspection of those areas are required.

CALL THE PROFESSIONALS

After following these troubleshooting steps, if your heating system is still not functioning it is time to call the professionals. Smith & Keene has a team of experienced professional HVAC technicians ready to identify and resolve your heater’s problem. If your system is well past its prime and needs replacing, then Smith & Keene’s Home Energy Experts can guide you on selecting the optimum HVAC system for your home. Our team can help you find the most energy-efficient system to lower your monthly utility bill, working within your budget and needs.

Serving all of Hampton Roads, Smith & Keene is your premiere HVAC team to meet all of your home’s heating and cooling needs. Take steps now to check your heating system. Better yet, schedule a maintenance of your home’s heating and system by enrolling in Smith & Keene’s Signature Service Plan. Call 757-420-1921 or contact Smith & Keene today!

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IT’S A MATTER OF TRUST. IT’S A MATTER OF COMMITMENT. IT’S THE PURSUIT OF EXCELLENCE.

Smith & Keene has been serving the people and businesses of Hampton Roads since 1947. We’ve been in business for 70 years, because we put quality service and our customers’ comfort first. Whether you need HVAC, electrical or plumbing services, our qualified technicians and support staff are committed to the pursuit of excellence. Call us today to find out how our second and third generation family business can help your family or business.
It's a Matter of Trust. It's a Matter of Commitment. It's the Pursuit of Excellence.
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