As the Coronavirus and its impact continue to evolve and develop, we remain focused on the health and safety of our employees and our communities, as well as our commitment to you, our customers. We are here to support you and are working hard to ensure our Smith & Keene team can continue to provide you with uninterrupted, dependable service by following the CDC guidelines.
Thank you for your continuing support, and we will get through this together.
HEATING / AIR CONDITIONING
Our HVAC team installs and services all major brands of heating and cooling equipment. Allow us to guide you in replacing your aging system today.
PLUMBING
Our plumbing team expertly tackles all plumbing jobs – keeping the plumbing systems in Hampton Roads homes and commercial properties in perfect running order.
ELECTRIC
Our business was founded on impeccable electrical service. Allow our team of highly skilled qualified electricians to help with all your electrical needs.
Smith and Keene
For over 70 years the Smith & Keene family has served the Hampton Roads area with Heating, Air Conditioning, Electrical, Plumbing, and Generator services; and we have expanded our service area to include Northeast North Carolina. Homeowners and Business owners alike have trusted Smith & Keene since 1947. Whether you are new to the area or have been here for generations like us, we are excited to share with you the hallmarks of Smith & Keene.
OUR SERVICE & COMMITMENT:
With 24-7 operations, Smith & Keene is at the ready to provide you with our quality service. We put our customers’ comfort first.
OUR FAMILY – YOUR TEAM:
With Smith & Keene there is no middle-man, no subcontractor. Our qualified technicians and support staff are Smith & Keene employees. Every member of our team is held to the same commitment and pursuit of excellence on which Smith & Keene was founded.
OUR BUYING POWER – YOUR SAVINGS:
We have locations in Chesapeake and Newport News, totaling 56,000 square feet of warehouse space. We keep our warehouses stocked with thousands of HVAC, Electrical, Plumbing, and Generator equipment ready to bring comfort to your home or business. That volume of space and equipment saves you time and money. Smith & Keene is more likely to have the equipment and parts that you need in stock, reducing the time it takes to repair or replace your system. Our buying power is passed along to you, providing savings to your bottom line.
Generators
Whether you are looking for a home standby generator, whole home, or business generator, allow Smith & Keene to help keep your power on when the lights go out.
Construction
Smith & Keene has the knowledge and experience for complete new construction installs of heating and cooling, plumbing, and electrical systems.
Repairs
Your comfort is our goal. With 24-7 emergency repair services available, we will have you back up and running before you break a sweat or break out your sweater.
BE PREPARED FOR SEVERE STORMS!
The weather in Hampton Roads is unpredictable. Throughout the year, we face the potential of extreme weather conditions and violent storms that leave downed trees and power lines in their path.
Don’t be left in the dark! Smith & Keene can help keep your house running no matter what’s going on outside. A Home Standby Generator with an Automatic Transfer switch will provide the electricity you need to power your whole home or just the essentials. Our team of expert electricians can install the right generator that keeps your lights, appliances and even your HVAC system running for however long the power is out.
Learn more about Smith & Keene’s generator options and offers for your home or business. Contact us today to schedule an appointment with one of our consultants to discuss which solution is best for your family as well as the financing options available.
Schedule an Appointment
Pursuit of Excellence Since 1947
Whether you need an emergency repair or are part of our Signature Service Plan, high quality service is just a phone call away.
Peace of mind for only $12/month.
It’s a matter of trust. It’s a matter of commitment.
It’s the pursuit of excellence
My husband and I recently purchased an AC/heating unit from your company. Everyone we spoke with at Smith & Keene was highly professional and efficient. However, one person that truly has gone above and beyond to answer all of my “many” questions and provide information is Erin Cole. She truly is a professional and has made this entire experience very rewarding. Every time I have emailed or spoken to her, she has responded pleasantly and quickly with the information. Today, I emailed her to ask for the correct serial number to use to get the extended warranty started online. When she emailed me back, attached was a copy of the extended warranty that “she” completely filled out! It’s not often people go that extra mile anymore to assist customers. I will definitely use your company again when we replace the second unit in our home because of people like Erin.
...Shout out to [the Smith & Keene] employee who pulled over early this morning on Victory in Poquoson to ask if we needed assistance with a flat. Appreciate the kindness of their employee, says a lot about the company. Too much traffic whizzing by to get his name but hope he sees this.
— Brian W.
I would like to thank you very much for the recent service on the replacement of our Navien Boiler. First we greatly appreciated the complete replacement of the entire unit under the existence of the current warranty. Second we were very impressed with your service tech – Frankie Fain. He completed the entire job in a timely manner – was very knowledge in the installation – and did not leave until he was completely satisfied that the new unit was functioning perfectly. Also he has a great customer service outlook – it is a pleasure to deal with him. Great member of your team.
Welcomed Service Technician Dennis L this morning. A very cordial technician who conducted our service check of the heating system for the winter months. Very professional and thorough. He checked and did the favor of installing a clean return filter I intended to replace saving me the chore. Dennis is a professional who reflects well on the Smith and Keene reputation. Thanks.
I had my Lennox two ton heating and air conditioning installed last Friday and it was a very good experience. They were on time, courteous, and explained about what they were going to do and did. Clean up was great and they left no mess behind. I was very happy in my choice. Thank you again Smith & Keene and my tech guys, Jonathan Mulder and Mike Gotta.
I had my Lennox two ton heating and air conditioning installed last Friday and it was a very good experience. They were on time, courteous, and explained about what they were going to do and did. Clean up was great and they left no mess behind. I was very happy in my choice. Thank you again Smith & Keene and my tech guys, Jonathan Mulder and Mike Gotta.
Purchased a Kohler whole home generator from Smith & Keene based on it's reputation for quality. Chose Smith & Keene for installation based on their reputation for excellence and customer satisfaction. Extremely pleased with both! From planning, sale, and installation the entire process was seamless and worry free. Special thank you to Keith and the entire install team! You are true professionals. I would, without hesitation, recommend Smith & Keene if you are interested in a similar purchase and install.
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