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When IT’S TIME, give Smith & Keene a call. Our skilled technicians will help you determine the right HVAC system for your home and provide quality maintenance.


Smith & Keene has been repairing, servicing, and installing HVAC systems for decades. We have a team of certified HVAC technicians who help homeowners across Hampton Roads and into North East North Carolina with their heating and cooling needs.

Contact Us

Whether your system just needs a quick repair, or you need to replace the entire system, we offer a wide variety of options and will work with you to find the perfect system and solution for your home. We install and service all major brands of heating and cooling equipment. Our huge warehouses on both the Southside and the Peninsula allow us to house a wide variety of parts and equipment so you always get what you need quickly.

Whether you are looking for help selecting and installing a new HVAC system or repairing your existing unit, Smith & Keene is the team to call. We also offer specialized heating and cooling solutions such as Ductless Mini Split Systems and Fresh Aire – whole-house air treatment systems.

We also install HVAC systems in new construction projects and offer commercial HVAC services to help keep Hampton Roads’ businesses in working order.

Installation & Replacement

When it’s time to replace one element or your complete HVAC system call Smith & Keene. We offer a wide variety of options and will work with you to find the perfect system and solution for your home.

Carrier Self-Contained Gas Package Unit

Repair costs add up. IT'S TIME to get a new HVAC system from Smith & Keene.

Starting at $5,500 Installed

Limited time offer. Up to 3.5 Ton. Offer subject to change. Call for pricing and details.

Carrier 15 SEER Heat Pump & Matching Air Handler

Keep your family comfortable. IT'S TIME to get a new HVAC system from Smith & Keene.

Starting at $4,400 Installed

Limited time offer. Up to 2 Tons. Offer subject to change. Call for pricing and details.

10 Signs It's Time To Replace Your HVAC

If you’re unsure whether your HVAC unit is on its last legs, check out these 10 signs that it’s time to replace your heating and air conditioning system.

Financing Available

Not all installs and replacements can be paid out-of-pocket. To help Hampton Roads families afford the BEST in HVAC, Generators, and Plumbing equipment, we offer financing options. We help keep your home updated & your budget manageable.

Service & Repair

More than anything, we are dedicated to complete customer satisfaction. That’s why we offer emergency service as well as monthly service agreements for our customers. We maintain a fleet of specially-equipped service trucks and have a team of service employees ready to respond to customers’ calls so that your repair or maintenance is always handled quickly and efficiently. Quality service is just a phone call away (757) 420-1921.

Signature Service Plan Logo

When you have a new system, make sure it's well-maintained.

Discounted Repairs • Regularly Scheduled Inspections • As Little As $17 A Month

Ductless Mini Split Systems

If you have a room in your home that is difficult to cool, want to turn your garage into a workshop, or are considering a home addition, then a Mitsubishi Ductless Mini Split System may be your answer.  These systems differ from the traditional heat pumps and forced AC systems in that they deliver air directly into distinct zones.  Contact Smith & Keene to learn how a Mitsubishi Ductless Mini Split System can keep your home comfortable.

Mitsubishi Ductless Mini-Split System

Have a hard-to-heat or cool room? IT'S TIME to get a new 1.5 Tons mini-split system from Smith & Keene.

Starting at $3,424 Installed

Limited time offer. Offer subject to change. Call for pricing and details.

Fresh-Aire APCO-X

Smith & Keene is proud to offer one of the most advanced whole-house air treatment systems, the Fresh-Aire UV’s APCO-X. The APCO-X addresses both biological (mold, bacteria, and viruses) and chemical contaminants. The APCO-X system is a full-house air treatment system that can rid the air in your home of 99% bacteria mold and virus contaminants.

Installing a whole-house air treatment system requires an expert technician to properly assess the needs of your home as well as the proper integration into your existing HVAC system. Contact Smith & Keene’s expert technicians today to install your home’s whole-house air treatment system.

Commercial HVAC Services

In addition to serving Hampton Roads homeowners, Smith & Keene has installed HVAC systems in a multitude of businesses from Williamsburg to Northeast North Carolina. If your business needs a heating & cooling system repair, replacement, or new install, contact Smith & Keene.

Commercial HVAc install on roof

New Construction Services

Numerous contractors and developers, from Williamsburg to Northeast North Carolina and everywhere in between, rely on Smith & Keene to install new HVAC, electrical, plumbing, and generator systems. 

New Construction Electrical

Helpful and Friendly

Very responsive crew. Knowledgeable and timely. Most helpful and friendly.

Johnny M.

Satisfied with the Great Job

I have been wanting a Mini split AC for my den for a while. Jacob and one other guy from Smith & Keene came to do the job, he explained to me what they were going to do. I thought it was going to be a whole lot of noise going on, but they worked peacefully. I thought it might take forever to get it done & I was surprised. I am satisfied with the great job they did.

Gail S.

Informative and Professional

We had our heat pump system replaced by Smith and Keene. Installation techs were on time, were very informative and professional. Kept everything clean during and after the installation. John McKinney was exceptional, followed through on everything, was very respectful and professional and answered all of our questions and applied no pressure. It was absolutely a pleasure working with him and the whole Smith and Keene team.

Brenda K.

Frequently Asked Questions

What is the difference between a furnace and a heat pump?

Both furnaces and heat pumps are used to keep your home warm. Furnaces are some of the oldest heating devices still used to keep residential homes warm. They convert a fuel source, such as natural gas, oil, electricity, or induction, into heat.

Heat pumps are part of a central heating and cooling system. They use electricity or natural gas and refrigerant to convert heat from outside air inside your home to keep it warm in the winter and remove hot air from inside your home to keep it cool in the summer.

Learn more about the HVAC systems on the market and which one is better for your home. Call the expert HVAC technician team at Smith & Keene for a free consultation to install your new HVAC system today.

What does HVAC stand for?

HVAC is an acronym for Heating, Ventilation, and Air Conditioning. Your HVAC system, or home comfort system, has three main functions. “H,” heating your home in the cooler winter months. “V,” ventilating the air in your home. Your ventilation system filters the air in your home, recirculates it, and redistributes the temperature-controlled air in your home. “AC,” air conditioning – cooling your home in the hot summer season. Learn more about key HVAC terms.

What are the different types of HVAC systems?

There are two main options of HVAC systems in Hampton Roads. There are split systems (a furnace and air conditioner paired unit, or an air handler and heat pump paired unit), and all-in-one package units. Learn more about different HVAC systems. Contact Smith & Keene to schedule our certified technicians to guide you through the right HVAC system to most efficiently and effectively keep your home comfortable year-round.

What are the parts of HVAC Systems?

Whether your home has an all-in-one package unit or a split system (of either a furnace and air conditioner matched unit, or an air handler and heat pump matched unit), the system will also include two additional key components. Your HVAC system will also include a thermostat and ventilation system. Learn more about key HVAC components.

What are the signs that your HVAC System is nearing the end?

There are several indicators that the time to replace your HVAC system is near. The age of your unit, airflow, and the ability to blow air that is the right temperature,  unusual noises, foul odors, leaks, and other maintenance issues can be indicators that your HVAC will need to be replaced soon. Learn more about 10 signs that it's time to replace your HVAC system.

What are some signs that I will need a new furnace?

Your furnace is an appliance with telltale signs indicating the tipping point to invest in a new unit is near. If your furnace is 15 years or older, your heat is inefficient, energy bills are exceedingly high, or making loud noises, then a new furnace may be on the horizon. Learn more about indicators that you may need a new furnace.

What should I do if my heater is not working?

If you run into issues with your heating unit test these areas first: thermostat, power source, filters, condensation plans, and motor reset. For more details on testing a heater that is not functioning well read this blog. After troubleshooting, if you are still experiencing issues, it is time to contact the expert team of technicians at Smith & Keene.

What is R-22 and why is it so expensive?

R-22 refrigerant, commonly known as Freon, is a cooling agent that was used in many air conditioning units prior to 2010. Because it is not good for the environment, In 2010, production of R-22 refrigerant was required to be reduced by 75%, and the manufacturing of equipment containing R-22 was no longer allowed. Learn more about what to do if you have existing HVAC equipment that still use R-22.

How should I maintenance my HVAC system before winter?

The fall season in Hampton Roads is the ideal time to give your HVAC a once-over. Maintenance your HVAC system in the fall to help prevent costly repair bills in the harsher winter season. Clean your vents and replace filters, clean your outdoor condenser unit and condensation drain line, check and reprogram your thermostat. Schedule an annual maintenance check by a professional HVAC company to catch minor problems that could turn into major repairs. Learn more on how to maintain your HVAC before winter.

When are Ductless Mini Split Systems the right choice?

Ductless Mitsubishi Mini Split System is a zoned heating and cooling system without the requirement of an air duct. These heating and cooling systems are made up of an outdoor pump unit and one or more indoor wall unit consoles. Many homeowners across Hampton Roads are moving to a Mini-Split System to heat and cool hard-to-control spaces in their homes.  Other homeowners are using Ductless Mini Split Systems to heat and cool their entire home using a zone model. Learn more about the benefits of a Ductless Mitsubishi Mini Split System by reading this blog.

How can I keep my home cool and efficient in the summer?

When the summer heatwaves hit Hampton Roads, staying cool is the name of the game. Running your air conditioner full-blast all summer long can run up your utility bills quickly. There are several steps that you can take to keep your home cool and efficient in the midst of the summer heat.  Those include routine maintenance of your HVAC system, adjusting your thermostat, utilizing fans, insulating, and avoid overheating appliances. Read to learn more about these five tips to improve your home’s energy efficiency while enhancing the cooling effects of your air conditioner.

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