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HVAC Installation & Replacement

When IT’S TIME, give Smith & Keene a call. Our skilled technicians will help you determine the right HVAC system for your home, so you stay comfortable year-round.


While winters in Hampton Roads are, for the most part, mild, summers can be sweltering. To combat the heat and humidity, we end up running our HVAC systems on full blast driving up energy bills and putting stress on the system. Our team of Home Energy Experts have advised homeowners throughout Hampton Roads and Northeast North Carolina on how to lower their utility bills by choosing the best equipment at the most affordable cost. We can help you find the most energy-efficient system on the market today, working within your budget and needs.

Not sure what type of system you need? Check out our quick comparison below.

Still not sure what type of unit you need? Give us a call or fill out a form. We will talk to you about your options and what the best investment is for your home!

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Free Signature Service Plan*

For a limited time, when you purchase a qualifying HVAC System, you'll get our Signature Service Plan for FREE.

    • Free Inspections
    • Extended Service Hours/No Overtime
    • 20% Discount Off Electrical & Plumbing Services and more

Offer valid for Heat Pump with Matching Air Handler or Gas Package Units only. Restrictions apply. Call for details.

Self-contained package units

Package Units are becoming increasingly popular in our area. These single-unit HVAC systems are located on the exterior of the home and provide both heat and air conditioning. As the name implies, all the necessary components of these heating and cooling systems are packaged inside this one unit. Smith and Keene offers HVAC Package Units of various sizes and SEER ratings to suit your needs.

Interested? Schedule an appointment!

Carrier Self-Contained Gas Package Unit

Repair costs add up. IT'S TIME to get a new HVAC system from Smith & Keene.

Starting at $5,500 Installed

Limited time offer. Up to 3.5 Ton. Offer subject to change. Call for pricing and details.

Heat Pumps

A heat pump (an outside unit) has refrigerant lines that help control the flow of hot and cold air. In the heat of the summer, the refrigerant pulls heat from inside your home and moves it outside. In the cold winter months, the system pulls heat from outside and moves it inside. The heat pump uses refrigerants and coolants to shift heat energy. A heat pump can both heat and cool your home. An air conditioner only serves to cool the home.

Interested? Schedule an appointment!

Carrier 15 SEER Heat Pump & Matching Air Handler

Keep your family comfortable. IT'S TIME to get a new HVAC system from Smith & Keene.

Starting at $4,400 Installed

Limited time offer. Up to 2 Tons. Offer subject to change. Call for pricing and details.

Is Your Home's Air Feeling Sticky?

Excess moisture in your home can cause a variety of problems, from minor annoyances like musty odors to more serious issues like mold growth, structural damage, and health problems. It can also cause your home to feel warmer and make your cooling unit work harder.

Whole home dehumidifiers can be added to most HVAC systems.

Ductless Mini-Split Systems

If you have a room in your home that is difficult to cool, want to turn your garage into a workshop, or are considering a home addition, then a Mitsubishi Ductless Mini Split System may be your answer. These systems differ from traditional heat pump and forced AC systems in that they deliver air directly into distinct zones. Split systems are highly flexible. They are comprised of a small outdoor unit and one or more indoor units, simply requiring access to electricity and mounting capabilities.

Mitsubishi Ductless Mini-Split System

Have a hard-to-heat or cool room? IT'S TIME to get a new 1.5 Tons mini-split system from Smith & Keene.

Starting at $3,424 Installed

Limited time offer. Offer subject to change. Call for pricing and details.


A furnace provides heat to your home by burning a fuel source, warming incoming cold air through a heat exchanger. Furnaces can run on natural gas, oil, electricity or induction. Exhaust fumes are removed outside of the home through a flue. Because furnaces exclusively provide a source of heat, they must be paired with an air conditioner in order to provide heating and cooling year-round for your home.

Interested? Schedule an appointment!

Carrier Natural Gas Furnace

Stay warm this season. IT'S TIME to get a new 70,000 BTU Natural Gas Furnace from Smith & Keene.

Starting at $1,642 Installed

Limited time offer. Offer subject to change. Call for pricing and details.

Signature Service Plan Logo

When you have a new system, make sure it's well-maintained.

Discounted Repairs • Regularly Scheduled Inspections • As Little As $17 A Month

Commercial HVAC Services

In addition to serving Hampton Roads homeowners, Smith & Keene has installed HVAC systems in a multitude of businesses from Williamsburg to Northeast North Carolina. If your business needs a heating & cooling system repair, replacement, or new install, contact Smith & Keene.

Commercial HVAc install on roof

New Construction Services

Numerous contractors and developers, from Williamsburg to Northeast North Carolina and everywhere in between, rely on Smith & Keene to install new HVAC, electrical, plumbing, and generator systems. 

New Construction Electrical

Helpful and Friendly

Very responsive crew. Knowledgeable and timely. Most helpful and friendly.

Johnny M.

Satisfied with the Great Job

I have been wanting a Mini split AC for my den for a while. Jacob and one other guy from Smith & Keene came to do the job, he explained to me what they were going to do. I thought it was going to be a whole lot of noise going on, but they worked peacefully. I thought it might take forever to get it done & I was surprised. I am satisfied with the great job they did.

Gail S.

Informative and Professional

We had our heat pump system replaced by Smith and Keene. Installation techs were on time, were very informative and professional. Kept everything clean during and after the installation. John McKinney was exceptional, followed through on everything, was very respectful and professional and answered all of our questions and applied no pressure. It was absolutely a pleasure working with him and the whole Smith and Keene team.

Brenda K.

Why Smith & Keene

Our commitment to your comfort

Our Legacy

Over 75 Years Serving Hampton Roads

Our Team

No Subcontractors, Nearly 200 Employees

Our Track Record

A+ BBB Rating, 14,000+ Homes Serviced Annually

Our Buying Power

Your Savings - Financing & Monthly Specials

Frequently Asked Questions

What is the difference between a furnace and a heat pump?

Both furnaces and heat pumps are used to keep your home warm. Furnaces are some of the oldest heating devices still used to keep residential homes warm. They convert a fuel source, such as natural gas, oil, electricity, or induction, into heat.

Heat pumps are part of a central heating and cooling system. They use electricity or natural gas and refrigerant to convert heat from outside air inside your home to keep it warm in the winter and remove hot air from inside your home to keep it cool in the summer.

Learn more about the HVAC systems on the market and which one is better for your home. Call the expert HVAC technician team at Smith & Keene for a free consultation to install your new HVAC system today.

What does HVAC stand for?

HVAC is an acronym for Heating, Ventilation, and Air Conditioning. Your HVAC system, or home comfort system, has three main functions. “H,” heating your home in the cooler winter months. “V,” ventilating the air in your home. Your ventilation system filters the air in your home, recirculates it, and redistributes the temperature-controlled air in your home. “AC,” air conditioning – cooling your home in the hot summer season. Learn more about key HVAC terms.

What are the different types of HVAC systems?

There are two main options of HVAC systems in Hampton Roads. There are split systems (a furnace and air conditioner paired unit, or an air handler and heat pump paired unit), and all-in-one package units. Learn more about different HVAC systems. Contact Smith & Keene to schedule our certified technicians to guide you through the right HVAC system to most efficiently and effectively keep your home comfortable year-round.

What are the parts of HVAC Systems?

Whether your home has an all-in-one package unit or a split system (of either a furnace and air conditioner matched unit, or an air handler and heat pump matched unit), the system will also include two additional key components. Your HVAC system will also include a thermostat and ventilation system. Learn more about key HVAC components.

What are the signs that your HVAC System is nearing the end?

There are several indicators that the time to replace your HVAC system is near. The age of your unit, airflow, and the ability to blow air that is the right temperature,  unusual noises, foul odors, leaks, and other maintenance issues can be indicators that your HVAC will need to be replaced soon. Learn more about 10 signs that it's time to replace your HVAC system.

What are some signs that I will need a new furnace?

Your furnace is an appliance with telltale signs indicating the tipping point to invest in a new unit is near. If your furnace is 15 years or older, your heat is inefficient, energy bills are exceedingly high, or making loud noises, then a new furnace may be on the horizon. Learn more about indicators that you may need a new furnace.

What should I do if my heater is not working?

If you run into issues with your heating unit test these areas first: thermostat, power source, filters, condensation plans, and motor reset. For more details on testing a heater that is not functioning well read this blog. After troubleshooting, if you are still experiencing issues, it is time to contact the expert team of technicians at Smith & Keene.

What is R-22 and why is it so expensive?

R-22 refrigerant, commonly known as Freon, is a cooling agent that was used in many air conditioning units prior to 2010. Because it is not good for the environment, In 2010, production of R-22 refrigerant was required to be reduced by 75%, and the manufacturing of equipment containing R-22 was no longer allowed. Learn more about what to do if you have existing HVAC equipment that still use R-22.

How should I maintenance my HVAC system before winter?

The fall season in Hampton Roads is the ideal time to give your HVAC a once-over. Maintenance your HVAC system in the fall to help prevent costly repair bills in the harsher winter season. Clean your vents and replace filters, clean your outdoor condenser unit and condensation drain line, check and reprogram your thermostat. Schedule an annual maintenance check by a professional HVAC company to catch minor problems that could turn into major repairs. Learn more on how to maintain your HVAC before winter.

When are Ductless Mini Split Systems the right choice?

Ductless Mitsubishi Mini Split System is a zoned heating and cooling system without the requirement of an air duct. These heating and cooling systems are made up of an outdoor pump unit and one or more indoor wall unit consoles. Many homeowners across Hampton Roads are moving to a Mini-Split System to heat and cool hard-to-control spaces in their homes.  Other homeowners are using Ductless Mini Split Systems to heat and cool their entire home using a zone model. Learn more about the benefits of a Ductless Mitsubishi Mini Split System by reading this blog.

How can I keep my home cool and efficient in the summer?

When the summer heatwaves hit Hampton Roads, staying cool is the name of the game. Running your air conditioner full-blast all summer long can run up your utility bills quickly. There are several steps that you can take to keep your home cool and efficient in the midst of the summer heat.  Those include routine maintenance of your HVAC system, adjusting your thermostat, utilizing fans, insulating, and avoid overheating appliances. Read to learn more about these five tips to improve your home’s energy efficiency while enhancing the cooling effects of your air conditioner.

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